These terms govern membership of Speedway Rewards (the "Program"), operated by Speedway Petroleum Pty Ltd of 26-28 Cumberland Highway, Smithfield NSW 2164, Australia ("Speedway", "we", "us") for the Speedway network of fuel and convenience stations across New South Wales and Victoria. Individual Speedway stations are independently owned and operated; the Program is available at participating stations only, and stations are not our agents for any other purpose. We are not liable for the acts or omissions of an independently operated station (including fuel quality, in-store service or pricing), except where the law says otherwise.
By creating a Speedway Rewards account, ticking the acceptance box at sign-up, scanning your member barcode, or otherwise using the Program, you agree to these terms and to our Privacy Policy. If you do not agree, do not create an account or use the Program. These terms, the Privacy Policy and — for any giveaway — the Giveaway Terms and Draw Schedule together form the entire agreement between you and us about the Program.
1. Eligibility and membership
Membership is free and open to Australian residents aged 18 years or over. One account per person — accounts are personal and not transferable, and multiple or duplicate accounts may be merged or cancelled and their points voided. You must provide accurate details and keep them up to date; we are not responsible for notices sent to out-of-date details. We may refuse, suspend or cancel membership, acting reasonably, where we suspect fraud, abuse or breach of these terms, and where practicable we will tell you why and give you a chance to respond. You may close your account at any time in the app (More → Delete account) or by contacting us; on closure, any unused points, unclaimed rewards and giveaway entries are forfeited, except where the law requires otherwise.
2. Earning points
Members earn 10 points per litre of eligible fuel purchased at participating Speedway stations when your in-app member barcode is scanned by staff before payment is completed. New members receive a one-off 1,500-point welcome bonus, credited automatically on account creation.
Points are awarded to the person whose barcode is scanned — not to whoever pays. If a vehicle is on a business or fleet account, the driver who scans still earns the points personally; if you earn points personally on fuel paid for by an employer or business, you are responsible for complying with your employer's policies and any tax consequences. Points cannot be earned where the barcode was not scanned before payment, and cannot be added retrospectively. Points have no cash value, are not transferable, and cannot be sold, pooled or combined between accounts. We may apply fair-use limits (for example, daily fill limits) and may decline to award points on transactions flagged by our fraud-prevention systems. If points are credited or debited in error (including a technical fault or staff mistake), we may correct the error and adjust your balance, acting reasonably, and will tell you about material adjustments.
3. Redeeming rewards
Current rewards and their points costs are shown in the app. As at the date of these terms: Free coffee (any regular hot drink) — 1,200 points; $10 off your purchase — 12,000 points. Rewards are redeemed in-store by showing the single-use reward code generated in the app to staff at the till, before the transaction is completed. Rewards must be redeemed in a single transaction, cannot be exchanged for cash or credit, no change is given, and only one reward may be used per transaction unless we say otherwise. The $10-off reward cannot be applied to tobacco and smoking products, gift cards, lottery products, phone or electronic recharges, or account payments. Reward availability may vary by station, and reward codes expire as shown in the app when generated. We may add, change or withdraw rewards on reasonable notice via the app or this website.
4. Points expiry and account inactivity
Points do not expire while your account remains active. If your account has no earning or redemption activity for 24 months, we may expire your points balance after giving you at least 30 days' notice by email.
5. Fraud and misuse
You must not share, sell, duplicate or publish your barcode, scan or present another person's barcode, exploit system errors, or collude with staff or other members to earn points, rewards or giveaway entries dishonestly. Where we reasonably suspect fraud or abuse, we may withhold or reverse points, cancel or void rewards and giveaway entries, suspend or cancel your account, refuse future membership, and — to the extent the law allows — recover the value of rewards obtained through fraud. Our fraud-prevention systems and records (including till, server and station CCTV records) may be relied on, acting reasonably, in assessing suspected fraud. Nothing in this section limits your consumer rights below.
6. Giveaways
From time to time we run giveaways for members. Entry is governed by the separate Giveaway Terms & Conditions plus the Draw Schedule published for each promotion. Participating in the Program does not by itself guarantee entry into any giveaway; entry rules (such as a minimum fuel purchase) are set out in the Giveaway Terms.
7. Speedway Fuel Card (business accounts)
Approved business customers may hold a Speedway Fuel Card account with per-driver logins; Fuel Card terms are provided separately at sign-up and prevail over these terms to the extent of any inconsistency about the Fuel Card. As set out above, points earned on Fuel Card fills belong to the driver who scans, not the paying business account.
8. Your responsibilities
Keep your account login and member barcode secure — you are responsible for activity on your account. Tell us promptly via the Contact page if your barcode or login is lost or used without your authority; until you do, we treat scans made with your barcode as authorised. You are responsible for your own tax position: points and rewards are not a taxable supply by us to you. Breach of this section or the fraud section may result in cancellation of your account and forfeiture of all points and giveaway entries.
9. Changes to the Program or these terms
We may change the Program (including earn rates, reward values and these terms) from time to time. For material changes that reduce the value of the Program to you, we will give at least 30 days' notice via the app, by email or on this website before the change takes effect; if you do not accept a change, you may close your account before it takes effect and redeem any points you are entitled to redeem. Non-material changes (clarifications, corrections, or changes required by law) may take effect immediately on publication. The current version of these terms is always on this page, and continuing to use the Program after a change takes effect means you accept the updated terms. We record the version and timestamp of your acceptance when you create your account. We may suspend or end the Program at any time; if we end it, members will have at least 30 days to redeem existing points, unless we are required to end it immediately by law.
10. Privacy and marketing
We collect and use your personal information (name, contact details, purchase and points activity, approximate location if you allow it) to operate the Program, as described in our Privacy Policy. We may send Program service messages (points expiry, change-of-terms); marketing messages are only sent where permitted by law and you can opt out at any time.
11. Liability and your consumer rights
Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded. To the extent permitted by law, and except for those rights or loss caused by our negligence or breach of law, we are not liable for any loss arising from your use of or inability to use the Program, technical outages or app failures, unauthorised use of your barcode before you notify us, changes to or the end of the Program, or the acts or omissions of independently operated stations. To the extent permitted by law, our liability for breach of a non-excludable consumer guarantee is limited, at our option, to supplying the relevant services again or paying the cost of having them supplied again. We are not responsible for events beyond our reasonable control, including telecommunications or app-store outages, power failures, industrial action, or acts of government.
12. Disputes and general
If you have a complaint, contact us via the Contact page first and give us 30 days to investigate and respond; unresolved disputes may be pursued in the courts of New South Wales. These terms are governed by the laws of New South Wales, Australia. If any part of these terms is found unenforceable, the remainder continues to apply. If we do not enforce a right on one occasion, that does not waive it. We may assign these terms to a related body corporate or a purchaser of the Speedway Rewards business, provided your rights are not materially reduced. Contact: Speedway Petroleum Pty Ltd, 26-28 Cumberland Highway, Smithfield NSW 2164, Australia, or via the Contact page.